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From142US$ /night
Check-in
20Dec2025Select date
Check-out
21Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
-
Near ExCeL London
Great
8.5
8.7
/10
3.8
3.9
/5

Crowne Plaza London - Docklands By Ihg (4-star) offers comfortable accommodations featuring contemporary décor and superior amenities. Highlights include a heated indoor pool and the Quad Club & Spa, all set near significant attractions with accessible transport links.

Rooms & Amenities

The Crowne Plaza London Docklands features 210 spacious guest rooms that include air conditioning, flat-screen TVs, and high-speed internet access. Upgraded room options provide stunning river views, king-size beds, and additional comforts such as Nespresso machines. Some rooms are designed for accessibility, offering wider doors and special amenities.

Dining Options

Dining at the hotel is available at the Fremantle Bar & Kitchen, an Australasian-inspired restaurant serving breakfast, lunch, and dinner, as well as a variety of drinks. The Docklands Bar & Grill offers views over the Royal Docks, featuring a menu consisting of international cuisine and local dishes.

Leisure & Business Facilities

Guests can enjoy a heated indoor pool, hot tub, sauna, and an on-site gym at the Quad Club & Spa, providing various fitness and relaxation options. The hotel is also equipped with modern meeting rooms, suitable for conferences and events, accommodating up to 275 attendees with panoramic views of the Royal Docks.

Location & Transportation

Accessible via Royal Victoria DLR station and nearby cable car links, Crowne Plaza is within close proximity to attractions such as the O2 Arena and ExCeL London. Shuttle services to Canary Wharf are available on weekdays, facilitating easy access to a variety of restaurants and shopping outlets.

“This is a solid choice particularly for those attending events at the O2 Arena or ExCeL; the location on the Royal Victoria Dock offers unique riverside views and convenient access via the Emirates Air Line cable car. I noted the Australasian-inspired dining at Fremantle Bar & Kitchen, and the spa are definite assets after a busy day in London. I think this property balances business and leisure needs effectively.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
25 m² 
1 King-size bed
Shower
Heating
Standard Double Room Two Double Beds
2 persons
25 m² 
2 Double beds
Shower
Heating
Standard Double Room Two Double Beds Mini Cooler
2 persons
25 m² 
2 Double beds
Shower
Heating
Standard Double Room Mini Cooler
2 persons
25 m² 
1 Double bed
Shower
Heating
Click button to see more rooms
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Crowne Plaza London - Docklands, dining is a delightful experience with an enticing blend of Australian and Asian cuisines. The vibrant Fremantle Bar & Kitchen offers a family-friendly atmosphere with a focus on fresh, local produce, creating a perfect backdrop for all occasions.
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo
Crowne Plaza London - Docklands By Ihg Hotel Restaurant photo

Fremantle Bar & Kitchen

Australian and Asian
Ambiance
Modern and family-friendly, with a bright, open layout offering scenic dockside views.
Key Offerings
Signature dishes include a variety of Halal, vegetarian, vegan, gluten-free, and dairy-free options, along with a curated set menu that showcases classic flavors with a contemporary twist.
Reservation
Reservations recommended.
Open for breakfast, brunch, lunch, and dinner.

Location

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Map view
Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Nearby
Museum
The Crystal
330 m
Bridge
Royal Victoria Dock and Bridge
520 m
27 Western Gateway
Emirates Air Line
540 m
Restaurants
Al Masar
30 m
8 Western Gateway
Heroica Lounge
120 m
Western Gateway Royal Victoria Dock
Marina
150 m
Unit 4A
Eeshi's Kitchen
210 m
Western Gateway Unit G2
Prime Burger ExCel London
610 m
ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks
China Palace
330 m
K Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette Restaurant
360 m
K Warehouse 2 Western Gateway Unit R3
Bagel factory
350 m
1 Western Gateway ExCel Centre
Explore London
Local Highlights
Top Attractions
Activities
Dining
Entertainment
ExCeL London
ExCeL London
9 minutes' walk
ExCeL London is a major exhibition and conference center hosting a variety of events, easily accessible and vibrant.
The Crystal
The Crystal
5 minutes' walk
The Crystal is an impressive building showcasing innovative technologies focused on sustainability with free admission.
The O2
The O2
40 minutes' walk
The O2 is a massive entertainment venue featuring concerts, exhibitions, and a variety of bars and restaurants.
Royal Victoria Dock and Bridge
Royal Victoria Dock and Bridge
7 minutes' walk
Royal Victoria Dock offers scenic views and walking paths, perfect for leisurely strolls along the water's edge.
Emirates Air Line
Emirates Air Line
7 minutes' walk
A cable car ride offering stunning views of the Thames, great for thrill-seekers and photo opportunities.
Bow Creek Ecology Park
20 minutes' walk
A peaceful park with walking trails, ideal for relaxation, bird watching, and enjoying nature.
Water Sports at Royal Victoria Dock
5 minutes' walk
Various water sports activities available to get your adrenaline pumping, including kayaking and paddleboarding.
Al Masar
Al Masar
1 minute' walk
Al Masar offers authentic Middle Eastern cuisine in a vibrant setting, perfect for quick bites and hearty meals.
Eeshi's Kitchen
Eeshi's Kitchen
3 minutes' walk
A popular spot for Indian cuisine, known for its flavorful dishes and cozy atmosphere, perfect for families.
Heroica Lounge
Heroica Lounge
2 minutes' walk
This lounge features a relaxed atmosphere with a diverse menu ranging from burgers to vegetarian options.
The O2
The O2
40 minutes' walk
Home to major concerts and events, this venue offers a lively atmosphere with plenty of bars and restaurants.
Trinity Buoy Wharf
Trinity Buoy Wharf
10 minutes' walk
An arts hub with studios and public art installations, perfect for an evening stroll and cultural events.

Getting around
City Centre
London16 min  ·  10.2 km
Airports
London City Airport (LCY)6 min  ·  3.6 km
London Heathrow Airport (LHR)58 min  ·  38.2 km
Train
Woolwich Arsenal6 min  ·  3.9 km
Underground
Canning Town14 min  ·  1.1 km

Reviews and Ratings

Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
8.0
Location
8.6
Service
8.4
Dining
6.8
Guest reviews
5.8/10
based on 5 reviews
4/5 based on 2193 reviews
8.5
8.5/10 based on 4008 reviews
#379 of 1,129 hotels in London based on Tripadvisor
Oscar
United Kingdom, March  2025
6.8/10

My stay at Crowne Plaza London - Docklands was quite enjoyable. The room was spacious and clean with a comfortable bed, although I wished the air conditioning worked a bit better. The breakfast was delicious, but the dining area felt a bit hectic during peak hours. Overall, I appreciated the friendly staff and the relaxing amenities.

Rooms
8.0
The Junior Suite I stayed in was very spacious and clean, featuring a comfortable bed that ensured a good night's sleep. I truly enjoyed the views from my room, particularly of the cable cars and river. However, there could be improvements with air conditioning as the room got a bit warm at night.
Service
10.0
The service was really good, with attentive staff like Fatima, who made me feel welcome right from check-in. The bar service was also a highlight, thanks to Neil and Roberto, who provided a friendly atmosphere and excellent recommendations.
Location
9.0
The hotel's location was fantastic, just a short distance from the O2 and Excel Center. I appreciated the convenient access to nearby eateries and public transport options like the DLR, making it easy to explore London.
Dining
8.0
Breakfast was one of the highlights for me, offering a wide variety and quality that was impressive. The dining space, however, felt quite hectic at times, and it could benefit from better organization during busy hours.
Facilities
7.0
The pool and gym facilities were well-equipped and provided a great way to unwind after a day exploring. I did find the pool area needed some cosmetic improvements, but it was enjoyable nonetheless.
Nathaniel
United Kingdom, January  2025
5.0/10

I had a very pleasant stay at the Crowne Plaza London - Docklands. The room was spacious and exceptionally clean, making it an ideal retreat after my long days. However, the breakfast service was a bit chaotic, with long lines for coffee and food, which could be improved.

Rooms
9.0
The room was clean and spacious, with nice decor and a comfortable atmosphere. I appreciated the abundance of tea and coffee, which were replenished when needed.
Service
8.0
I found the staff incredibly friendly and accommodating. However, the check-in experience could use some improvement as there was some confusion regarding my elite status.
Location
10.0
The hotel's location is perfect for attending events at the O2 and Excel, with easy access to public transport options nearby.
Dining
7.0
The breakfast was well cooked and tasty once seated, but the setup was quite chaotic. Staff could benefit from improving their organization during busy times.
Facilities
8.0
I enjoyed using the pool and spa amenities; they were a relaxing bonus to my stay. However, I was frustrated by the restricted hours for kids in the pool, which wasn't clearly communicated before booking.
Charlotte
United Kingdom, November  2024
5.8/10

I had a decent stay at Crowne Plaza London - Docklands, benefiting from its prime location near both the Excel centre and the O2. The accommodation was quite comfortable, although I faced some issues at check-in, leading to a delay. While the breakfast had a good variety, some food items weren't as fresh as I'd hoped. On a positive note, the staff were generally friendly and helpful, contributing to a welcoming atmosphere.

Rooms
7.0
My room was spacious and comfortable, though I initially had issues with the bed size that took some time to resolve.
Service
8.0
The staff were accommodating and pleasant, particularly at the reception, but I noticed some new restaurant staff needed further training.
Location
8.0
The location was perfect for my visits to the O2, making transportation easy, although I found the check-in process congested due to peak arrival times.
Dining
6.0
Breakfast offered a good range of options, but some dishes lacked the freshness I expected, which was disappointing.
Facilities
7.0
The hotel features a lovely pool, although the dining areas, particularly the bar, could benefit from some sound system improvements.
Cameron
United Kingdom, November  2024
5.8/10

I had a lovely stay at Crowne Plaza London - Docklands, enjoying the spacious and spotless room with stunning views over the Thames. The service from the staff was really good, particularly Fatima and Neil, who made me feel like a valued guest. However, the dining experience could have been improved, especially during the busy breakfast hours when some dishes took longer to replenish.

Rooms
10.0
The Junior Suite was incredibly spacious and clean, featuring one of the most comfortable beds I've ever experienced. The views from my room were fantastic, especially in the morning.
Service
10.0
The staff were incredibly friendly and accommodating. Fatima's warm welcome made me feel at home, and Neil served the best pints at the bar, adding to the personal touch.
Location
9.0
The hotel's location was perfect, just moments away from the Emirates Cable Car and the DLR station, making it easy to explore London.
Dining
7.0
While the bar served good snacks and drinks, the breakfast service was a bit hectic during the last hour with queues and some delays in replenishing the buffet items.
Facilities
8.0
The overall amenities, including the clean pool and well-maintained gym, contributed positively to my stay, offering a nice way to unwind after a day of exploring.
Hudson
United Kingdom, November  2024
5.6/10

My stay at the Crowne Plaza near the ExCel was decent overall. The hotel has a nice swimming pool and spa amenities, but I ran into issues with check-in and the breakfast service. It felt a bit dated overall, which is surprising for the price you pay here.

Rooms
6.0
The rooms were fine, and mine was clean and comfortable, but I wasn't impressed with the view from my window, as it overlooked construction. Plus, the dim lighting made it feel cramped at times.
Service
6.0
The staff was mostly friendly, but check-in was not smooth, and I had issues with my billing. Breakfast staff were nice, but I felt hurried to find my own table.
Location
7.0
The location was great for events at the O2, and the DLR station was super close. It's easy to get around, but the DLR can be slow at times.
Dining
6.0
Breakfast was nice but could definitely use more variety. The dining menu was kind of standard, and it would be great to see some specials for regular guests.
Facilities
6.0
The gym and spa facilities were nice, but the gym felt a bit cramped and could use a revamp. The swimming pool was refreshing, but it could've been better managed during busy hours.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at GBP 25 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of GBP19.98 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Hungarian, Romanian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi
Year renovated:
2007
Number of floors:
6
Number of rooms:
302
Former name
crowne plaza london - docklands, an ihg hotel
FAQs
About Crowne Plaza London - Docklands By Ihg
What is the check-in and check-out time at Crowne Plaza London - Docklands By Ihg?
Check-in is at 15:00 and check-out is by 11:00.
How far is Crowne Plaza London - Docklands By Ihg from London City Airport?
The hotel is 5 km from London City Airport, approximately a 10-minute drive.
What are the dining options available at Crowne Plaza London - Docklands By Ihg?
The hotel features the Fremantle Bar & Kitchen offering Australasian cuisine and a modern bar with a wide selection of drinks.
Is there parking available at Crowne Plaza London - Docklands By Ihg?
On-site parking is available at a charge of £25 per day, but reservations are not possible.
What room amenities can guests expect at Crowne Plaza London - Docklands By Ihg?
Rooms include air conditioning, a flat-screen TV, a mini fridge bar, and tea/coffee making facilities.
What recreational facilities are offered at Crowne Plaza London - Docklands By Ihg?
The hotel features an indoor swimming pool, a fitness center, a spa, and wellness offerings including a hot tub and steam room.
How far is Crowne Plaza London - Docklands By Ihg from the ExCeL Exhibition Centre?
The hotel is just a 5-minute walk from the ExCeL Exhibition Centre.
What are some nearby restaurants to Crowne Plaza London - Docklands By Ihg?
Nearby dining options include Top 1 Forever Restaurant, Al Masar, Airline Cafe & Diner, Bonnane Cafe, and Docklands Bar & Grill, all within 0.5 km.
What breakfast options are available at Crowne Plaza London - Docklands By Ihg?
Breakfast can be purchased for £19 per adult and £5.99 for children aged 5-11, while children under 5 eat for free.
Does Crowne Plaza London - Docklands By Ihg offer business facilities?
The hotel features modern conference rooms and a business center designed for business events and meetings.
Is Wi-Fi available at Crowne Plaza London - Docklands By Ihg?
Free Wi-Fi is available throughout the hotel.
What family-oriented amenities are available at Crowne Plaza London - Docklands By Ihg?
The hotel offers cots, children's menus, and limited access hours for children in the spa.

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