Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From142US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL

Crowne Plaza London - Docklands By Ihg is a 4-star London hotel located near the vibrant East End, offering luxurious facilities, an indoor pool, and a spa. Guests benefit from modern accommodations, multiple dining options, and a fully equipped gym.

Rooms & Amenities

The Crowne Plaza London Docklands provides 210 contemporary guest rooms featuring air conditioning, luxury duvets, and flat-screen TVs. Rooms include options such as Standard, Superior, Junior Suites, and accessible accommodations, catering to both leisure and business travelers.

Dining Options

Dining is available at Fremantle Bar & Kitchen, an Australasian-inspired restaurant and bar serving international cuisine and local dishes within stylish surroundings. The venue is suitable for various occasions, from business meetings to casual dining, alongside a drinks menu featuring local selections.

Leisure & Business Facilities

Leisure opportunities include the Quad Club & Spa, featuring a heated indoor pool, sauna, steam room, and gym with modern equipment. The hotel is also equipped for conferences, offering eight meeting rooms with floor-to-ceiling windows and the ability to accommodate up to 275 guests.

Transportation & Nearby Attractions

Crowne Plaza London Docklands provides complimentary shuttle service to Canary Wharf, accessible public transport options including the Royal Victoria DLR, and easy connectivity to London's major attractions, including The O2 Arena and ExCeL London, within minutes.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
Max:
2 persons
270 sq. feet 
Bed options:
1 King-size bed
Lake view
Shower
Heating
Check Prices
Standard Double Room Two Double Beds
Max:
3 persons
270 sq. feet 
Bed options:
2 Double beds
Lake view
Shower
Heating
Check Prices
Standard Double Room Two Double Beds Mini Cooler
Max:
3 persons
270 sq. feet 
Bed options:
2 Double beds
Shower
Heating
Check Prices
Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
London 6.3 mi
Airports
London City (LCY) 2.2 mi
London Heathrow (LHR) 23.7 mi
Train
Woolwich Arsenal 2.4 mi
Underground
Canning Town3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Location

Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Map view
street view
Royal Victoria Dock, Western Gateway, London, United Kingdom, E16 1AL
Nearby
Museum
The Crystal
1100 ft
Bridge
Royal Victoria Dock and Bridge
1800 ft
27 Western Gateway
Emirates Air Line
1800 ft
Restaurants
Docklands Bar & Grill
500 ft
Royal Victoria Dock Western Gateway
Al Masar
100 ft
8 Western Gateway
Heroica Lounge
400 ft
Western Gateway Royal Victoria Dock
Marina
500 ft
Unit 4A
Eeshi's Kitchen
700 ft
Western Gateway Unit G2
Prime Burger ExCel London
2100 ft
ExCel London Exhibition Centre 1 Western Gateway Royal Victoria Docks
China Palace
1100 ft
K Warehouse 2 Western Gateway Unit R1 Warehouse
Zero Sette Restaurant
1200 ft
K Warehouse 2 Western Gateway Unit R3
Bagel factory
1200 ft
1 Western Gateway ExCel Centre

Reviews and Ratings

Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
8.0
Location
8.6
Service
8.4
Dining
6.8
Guest reviews
5.8/10
based on 5 reviews
4/5 based on 2193 reviews
8.3
8.3/10 based on 4443 reviews
#379 of 1,129 hotels in London based on Tripadvisor
Oscar
United Kingdom, March  2025
6.8/10

My stay at Crowne Plaza London - Docklands was quite enjoyable. The room was spacious and clean with a comfortable bed, although I wished the air conditioning worked a bit better. The breakfast was delicious, but the dining area felt a bit hectic during peak hours. Overall, I appreciated the friendly staff and the relaxing amenities.

Rooms
8.0
The Junior Suite I stayed in was very spacious and clean, featuring a comfortable bed that ensured a good night's sleep. I truly enjoyed the views from my room, particularly of the cable cars and river. However, there could be improvements with air conditioning as the room got a bit warm at night.
Service
10.0
The service was really good, with attentive staff like Fatima, who made me feel welcome right from check-in. The bar service was also a highlight, thanks to Neil and Roberto, who provided a friendly atmosphere and excellent recommendations.
Location
9.0
The hotel's location was fantastic, just a short distance from the O2 and Excel Center. I appreciated the convenient access to nearby eateries and public transport options like the DLR, making it easy to explore London.
Dining
8.0
Breakfast was one of the highlights for me, offering a wide variety and quality that was impressive. The dining space, however, felt quite hectic at times, and it could benefit from better organization during busy hours.
Facilities
7.0
The pool and gym facilities were well-equipped and provided a great way to unwind after a day exploring. I did find the pool area needed some cosmetic improvements, but it was enjoyable nonetheless.
Nathaniel
United Kingdom, January  2025
5.0/10

I had a very pleasant stay at the Crowne Plaza London - Docklands. The room was spacious and exceptionally clean, making it an ideal retreat after my long days. However, the breakfast service was a bit chaotic, with long lines for coffee and food, which could be improved.

Rooms
9.0
The room was clean and spacious, with nice decor and a comfortable atmosphere. I appreciated the abundance of tea and coffee, which were replenished when needed.
Service
8.0
I found the staff incredibly friendly and accommodating. However, the check-in experience could use some improvement as there was some confusion regarding my elite status.
Location
10.0
The hotel's location is perfect for attending events at the O2 and Excel, with easy access to public transport options nearby.
Dining
7.0
The breakfast was well cooked and tasty once seated, but the setup was quite chaotic. Staff could benefit from improving their organization during busy times.
Facilities
8.0
I enjoyed using the pool and spa amenities; they were a relaxing bonus to my stay. However, I was frustrated by the restricted hours for kids in the pool, which wasn't clearly communicated before booking.
Charlotte
United Kingdom, November  2024
5.8/10

I had a decent stay at Crowne Plaza London - Docklands, benefiting from its prime location near both the Excel centre and the O2. The accommodation was quite comfortable, although I faced some issues at check-in, leading to a delay. While the breakfast had a good variety, some food items weren't as fresh as I'd hoped. On a positive note, the staff were generally friendly and helpful, contributing to a welcoming atmosphere.

Rooms
7.0
My room was spacious and comfortable, though I initially had issues with the bed size that took some time to resolve.
Service
8.0
The staff were accommodating and pleasant, particularly at the reception, but I noticed some new restaurant staff needed further training.
Location
8.0
The location was perfect for my visits to the O2, making transportation easy, although I found the check-in process congested due to peak arrival times.
Dining
6.0
Breakfast offered a good range of options, but some dishes lacked the freshness I expected, which was disappointing.
Facilities
7.0
The hotel features a lovely pool, although the dining areas, particularly the bar, could benefit from some sound system improvements.
Cameron
United Kingdom, November  2024
5.8/10

I had a lovely stay at Crowne Plaza London - Docklands, enjoying the spacious and spotless room with stunning views over the Thames. The service from the staff was really good, particularly Fatima and Neil, who made me feel like a valued guest. However, the dining experience could have been improved, especially during the busy breakfast hours when some dishes took longer to replenish.

Rooms
10.0
The Junior Suite was incredibly spacious and clean, featuring one of the most comfortable beds I've ever experienced. The views from my room were fantastic, especially in the morning.
Service
10.0
The staff were incredibly friendly and accommodating. Fatima's warm welcome made me feel at home, and Neil served the best pints at the bar, adding to the personal touch.
Location
9.0
The hotel's location was perfect, just moments away from the Emirates Cable Car and the DLR station, making it easy to explore London.
Dining
7.0
While the bar served good snacks and drinks, the breakfast service was a bit hectic during the last hour with queues and some delays in replenishing the buffet items.
Facilities
8.0
The overall amenities, including the clean pool and well-maintained gym, contributed positively to my stay, offering a nice way to unwind after a day of exploring.
Hudson
United Kingdom, November  2024
5.6/10

My stay at the Crowne Plaza near the ExCel was decent overall. The hotel has a nice swimming pool and spa amenities, but I ran into issues with check-in and the breakfast service. It felt a bit dated overall, which is surprising for the price you pay here.

Rooms
6.0
The rooms were fine, and mine was clean and comfortable, but I wasn't impressed with the view from my window, as it overlooked construction. Plus, the dim lighting made it feel cramped at times.
Service
6.0
The staff was mostly friendly, but check-in was not smooth, and I had issues with my billing. Breakfast staff were nice, but I felt hurried to find my own table.
Location
7.0
The location was great for events at the O2, and the DLR station was super close. It's easy to get around, but the DLR can be slow at times.
Dining
6.0
Breakfast was nice but could definitely use more variety. The dining menu was kind of standard, and it would be great to see some specials for regular guests.
Facilities
6.0
The gym and spa facilities were nice, but the gym felt a bit cramped and could use a revamp. The swimming pool was refreshing, but it could've been better managed during busy hours.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room